Repair request

Please enter the required information below. Ensure the email address provided is accurate. We will use this email address to provide you with details on how to return your tool and to track the repair progress.

Tool

Please enter your machine model number or the T-Nr.
Please enter a valid T-Nr. or model number.
Please enter a valid serial number.
Please enter a valid date.
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If your machine is still within the warranty period please enclose a copy of the proof of purchase or your warranty certificate.
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Festool accessories are excluded from the tool warranty with the exception of battery packs and chargers. If you send in a battery pack or a charger that is still within the corresponding tools warranty, please enclose a copy of the warranty certificate or your proof of purchase.
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Does your repair order include battery packs?

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Tell us about the problem

Please select an error category.
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Order data

Please choose one of the following options
I agree that my product will be repaired directly in any case with a repair price up to the above-mentioned amount plus VAT. Only the actually incurred costs will be charged. If the repair price is higher than the above amount plus VAT, I will receive a cost quotation.
Please enter a valid amount.

Contact and Shipping Address

Companyname Lastname Street Housenumber City State Postalcode Phone Email
Company
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Please enter a Person ID.
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Please enter a correct zip code.
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Shipping Acknowledgement

Please choose one of the following options
If your tool is within the warranty period you will receive a shipping label and a link to the portal of our shipping service provider.
Please check your details and print out the shipping label. With this label you can drop off your parcel at any UPS drop-off point.

Pick-up address

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Please enter a correct zip code.
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Delivery Address


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Please enter a correct zip code.
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Any additional comments to help us understand your issue

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Please confirm the conditions.

Repair order completed.

Thank you for your repair order! We will process this immediately and send you an email with further information.

Best regards,
Your Festool team

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